I have had 3 separate volusion stores for the past 1.5 years and I cannot wait to move to new shopping cart. You touched on one of a few of the problems with volusion but there are many more.

#1- Their support is HORRIBLE, you have to beg and plead for any help and it is not uncommon to find yourself in a call queue of 25 + other customers and hold times up to 2 hours. I have been hing up on, lied too and treated like a lower life form than a maggot.

#2- Quickbooks Web Connector is not stable and it breaks monthly. Once it breaks you are screwed, you have to call Volusion so that they can review trouble logs that they will not share with you. We have been without a working web connector for 97 days in the last 234 days. They should not be allowed to say they have this feature since it does not work and it is riddled with bugs.

#3- The Volusion API is buggy and our developers have shown them hundreds of errors and they claim that we are the only people that care about the bugs. Do not buy this shopping cart if you are looking to integrate it in a stable way, it will let you down everyday.

#4- Downtime, yada, yada

I could go on for days but I will not. The worst part about all of this is that I have asked to speak with their CEO (Kevin) 14 times and I am constantly told that he will not speak with customers. This is disgraceful.

DO NOT CHOSE a VOLUSION SHOPPING CART!!!!!! BEWARE