When I was growing up, the man in the bow tie at the neighborhood store always had a smile as he helped his customers. No matter what they needed, pleaded, or required, he always treated them with respect and dignity. He was even courteous to us kids, who no doubt could have been swept off with a fast broom at the heels.
So, when we decided to pitch our fates to the wind and create Matilda’s Fantastic Cookbook Software and our company, The Cookbook People, one of our goals was to provide good, old-fashioned customer service.
We are just so pleased around here to know that our products and our service are getting noticed, and that we are getting good customer reviews and feedback on our cookbook software page on Amazon.com.
Our shipping guru, John, is just about the best there is at making sure our cookbook software orders go out on time (and orders for our cookbook binders and all our other great cookbook-related products). He pays attention to every little detail, and our customers are really appreciating his good work.
In fact, we have a 97% positive rating on Amazon over the past 12 months for our shipping performance.
Check out some of the things our customers have been saying on Amazon about Matilda’s Fantastic Cookbook Software and The Cookbook People:
Recent Feedback:
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Recent Feedback: |
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4 out of 5: “Good shipping times. Product is good, very easy to use. Do wish there were certain things that you could change like font type. But, if you are a novice computer person this is excellent.” |
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5 out of 5: “No issues with order, fast shipping.” |
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5 out of 5: “THe software arrived only 5 days after I ordered it. I am really excited to finally put my families recipes in order. Thank you cookbook people!” |
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5 out of 5: “Good service. Thanks.” |
Click here to Read All the Recent Feedback
Click here to Read Our Ratings
We are a small family-run company, so it is hard sometimes to always be “on” when handling a customer inquiry or complaint (yes, we do get those, as hard as it is to believe). When we do see the results of our hard work, we work even harder to reach our goal of delivering even higher levels of customer service.
Just like my old friend at the neighborhood store.
(Nice job, John!)
Making a recipe book? Check out all the recipe software and cookbook binding supplies we have at CookbookPeople.com.
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